Payment Support
Checkout for the comprehensive report is processed securely by Square.
Before you contact us
- Confirm payment with your bank or card issuer if a charge appears but you have no email
- Check spam for messages from JS Design Works / Site Diagnostic
- Keep your checkout return or report link if you still have it
What to include
- The website URL you scanned
- Approximate purchase time and amount
- The email used at unlock or checkout
- Any error message shown on screen
Contact
Email info@designworks.app. We typically respond within one business day.